Residential Services, Inc./RSI
  • 31-Dec-2021 to 31-Jan-2022 (EST)
  • Chapel Hill, NC, USA
  • $14.00/hour
  • Hourly
  • Full Time

$500 hiring bonus! $300 Employee Referral Bonus ($300 for EACH person you refer)! Guaranteed pay increase after one year of working! Other benefits include health/dental/vision/life insurance, Short-term disability, Employee Assistance Program, paid time off, Star Employee, 403(b) retirement and more!

Residential Services, guided by our Core Values, supports people with developmental and intellectual disabilities in Orange County, NC. We are seeking the next energetic and self-motivated person to join our maintenance team. We are excited to add additional help to our team and find the next person to further our mission!

Our Core Values:

We Care About People | We Build Relationships | We Respond We Lead by Example | We Enjoy What We Do

The Maintenance Technician lives our core values when:

  • We greet people warmly, smiling, and connecting with those around us. We take the time to know each other and their needs.
  • We stay present and engaged with people and are mindful of when we become reactive so that we can be at our best in our interactions and decision-making.
  • We learn continuously. We regularly review what has gone well, what can go better, and what we are learning.
  • We do what we say we are going to do. We remain flexible and open-minded, recognizing that even with high standards, there are always multiple solutions.
  • We have fun, laugh together, and find humor amidst celebrations and challenges. We recognize, acknowledge, and celebrate effort and achievements, big and small.
  • We take pride in who we are, what we do, and in each other.

Required Qualifications:

  • High School Diploma or GED. At least 18 years of age.
  • Minimum of one year of general maintenance experience in any capacity or formal training in maintenance or related trade. Some on-the-job training will be provided.
  • Must demonstrate knowledge of general maintenance, safe operation of tools, and sound judgment in making decisions.
  • Must have effective written and verbal communication skills, including the ability to operate a computer, talk on a phone, text, and work collaboratively within a diverse group of individuals.
  • Must be licensed to drive with a valid license and insurance. Must be authorized to drive by RSI's insurance carrier.
  • Must be able to lift and carry heavy objects with or without reasonable accommodation.

Working Conditions

You will typically work Monday Friday, 40 hours per week, within our normal hours of 7 am and 6 pm. Some weekend and after-hours work are required. You will be part of an on-call rotation. The work you perform occurs in all of the elements inside and outside.

Day to Day:

Each day brings unique challenges to our maintenance team. A typical day includes checking work orders and coordinating activities with the maintenance manager or director. As repairs are completed, the employee communicates repair information and time through our work order system.

An example of work order tasks include:

  • Adapting furniture or facilities to specific needs for the people we support.
  • Repairing leaking bathroom fixtures (shower head, toilet flush valve, sick faucet)
  • Moving, installing, repairing, or assembling furniture, appliances, or other equipment.
  • Coordinating or assisting with repairs and maintenance in specific trades, including electrical, grounds, HVAC, Fire Alarm, Fire Sprinkler, pond maintenance, or other trades.
  • Replacing minor parts on a vehicle such as light bulbs, wipers, or batteries. Cleaning vehicles as needed.
  • Coordinating vehicle repairs and inspections with vendors.
  • Document work activities through work order system, asset tracking system, or expense management systems as needed.

In addition to work orders, we have ongoing preventative maintenance, special projects, and capital spending planning that are constantly ongoing.


  • Observe and inspect conditions for a safe environment of care.
  • Perform general maintenance, repairs, or related services on RSI's buildings, appliances, equipment, and related assets. (HVAC, Fire Systems, exit systems, doors, plumbing, electrical)
  • Coordinate repairs with vendors for work requiring licensed trades (HVAC, plumbers, electricians, etc.).


  • Inspect vehicles for cleanliness, safety, and basic operational function.
  • Perform general maintenance or repairs on RSI's fleet, including replacing bulbs, wipers, batteries, etc.
  • Coordinate repairs with approved vendors for issues that require ASE mechanics.


  • Assist grounds vendor with general upkeep, including mowing, trimming, etc., as needed. (not routine)
  • Assist with grounds projects including mulch, repairs, drainage, seeding, and upkeep beyond grounds contract.
  • Clean and remove debris/rubbish from properties, including blowing, pressure washing, racking, etc.

Additional Duties:

  • Support all RSI departments and functions.
  • Follows RSI Mission, Vision, Core Values, Policies & Procedures.
  • Maintains supplies, tools, maintenance equipment, and maintenance facilities. and ordering regarding tools, stock, and inventory.
  • Participates in meetings and assigned committees.
  • Other duties as assigned.

Additional Benefits

In addition to RSI's standard benefits, maintenance technicians also have:

  • A cell phone issued or can participate in a cell phone reimbursement
  • A vehicle for use during work hours
  • Tools are provided
  • Premium Pay for after-hours on-site work

The hiring bonus is paid in two increments - $250 after your first thirty days of employment, and $250 after you complete six months of employment. Current RSI employees receive a $300 bonus for any referred new hire that completes 30 days of employment.

Residential Services, Inc./RSI
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